Returns & Exchanges

At Orelia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel and accessories. Please ensure items are returned in their original packaging with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original box and include the packing slip provided in the portal to ensure faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.